Teamwork provide a central catalogue that serves all channels of retail, especially eCommerce. It’s one central place to manage all catalogue information and enrichment, whether it’s digital imagery or lengthy descriptions. No more separate silos of catalogue information.
Working with Teamwork’s CRM Suite, customers are recognised across any channel whether it’s online or in-store. They can register online and their purchase history, personal information, customer rewards, and more are available in-store and vice versa. See the CRM section to learn more.
All Stored Value Services function on Teamwork’s eCommerce integration. Whether it’s supporting gift card purchases online or in-store, Teamwork make no distinction between the two. This goes beyond just gift cards and includes Loyalty Programs, Coupons, and Promotions; we make them universally available on any channel.
Teamwork support a variety of eCommerce platforms such as: Salesforce Commerce Cloud, Magento, Shopify, and Woo.
Because Teamwork have structured your retail management around a central hub, you can control your Available-to-Sell through Real-Time Availability. Being able to consider all the inventory in your stores allows you to selectively expose it online for sale.
All inventory is updated in real-time. This gives you an endless aisle where you can process an order online and fulfil from a store or warehouse, and even allow the customer to pick-up in a store nearby. Teamwork’s robust Order Management System dispatches these orders to the locations or to a warehouse.