Are your computer systems working for your customers?
This is a question that retailers have been asking themselves for years as their customer’s experience is key to keeping them happy and returning again and again. We all know that it costs more to attract a customer than to keep one. It all comes down to how well the retailer’s retail systems are working […]
Successfully Managing An EPOS Implementation Process
Choosing an EPOS solution can be a significant investment in resources, time, and money. Especially if you want an intuitive omnichannel solution integrating all parts of your company with real-time knowledge of sales, stock, and customer data, giving you a holistic view. That being said, you need to have a structural process and be careful […]
Why Omnichannel Is The Future Of Retail: What You Need To Know
In today’s world, customers demand and expect a seamless and unified experience across all channels. So how do you achieve this? By implementing omnichannel. Here, we’ll explore what it is and why it’s important for retailers to utilise omnichannel as soon as possible. What is omnichannel? Omnichannel is the process of unifying channels to provide […]
Retail Technology and its Importance in the Current Climate
Technology allows a machine to do tasks that can be performed concurrently with a standard set of commands without tiring, which can allow a retailer to focus on more crucial things like merchandising, product selection, customer service and the in-store or online experience. Retail technology gives you the ability to satisfy your customers by allowing […]