Successfully Managing An EPOS Implementation Process
Choosing an EPOS solution can be a significant investment in resources, time, and money. Especially if you want an intuitive omnichannel solution integrating all parts of your company with real-time knowledge of sales, stock, and customer data, giving you a holistic view. That being said, you need to have a structural process and be careful […]
Why Omnichannel Is The Future Of Retail: What You Need To Know
In today’s world, customers demand and expect a seamless and unified experience across all channels. So how do you achieve this? By implementing omnichannel. Here, we’ll explore what it is and why it’s important for retailers to utilise omnichannel as soon as possible. What is omnichannel? Omnichannel is the process of unifying channels to provide […]
The Importance of a CRM: A Guide for Improving Customer Engagement and Retention
In today’s competitive environment with a pool of products and services to choose from, customers need to be informed of your activities. A CRM helps you prioritise a customer’s spending habits and suggest products they may like and keep them informed about your brand. What is a CRM? CRM, an abbreviation for Customer Relationship Management, […]
