Our Support team, based in the UK are certified in the retail software packages that we provide and are well-equipped to resolve issues as quickly as possible.

The Support team is available from 8am to 8pm, 364 days a year (excluding Christmas Day). Our specialist Support analysts are trained to handle your queries and supported by our wider team of consultants and developers.

If you’re an existing customer with a query, call 020 8605 9766 or email support@retailit.com.

Our Support Portal allows clients to view outstanding issues and create new support incidents for our Customer Support team.